1. Who We Are

DoKiGroup supports entrepreneurs and business leaders through strategic consulting, operational structuring, technology solutions, process optimization, and growth-focused business support.

Our website is hosted by OVHcloud.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Company name
• Billing information, where applicable
• Any other information you provide when contacting us or using our services

On this website, personal data is mainly collected through the contact form when you choose to contact us. This information is used only to respond to your inquiry and, if necessary, to contact you back regarding your request.

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Time spent on the website
• Traffic and navigation behavior

This information helps us improve our website, services, and user experience.

3. Cookies and Analytics

Our website uses standard cookies and analytics tools necessary for proper website functionality, traffic measurement, and performance improvement.

We use Google Analytics to better understand how visitors interact with our website. Google Analytics may collect technical and usage-related data such as visited pages, approximate location, device type, browser information, and time spent on the website.

We do not use invasive profiling tools or unnecessary tracking technologies beyond standard website analytics and functional cookies.

4. How We Use Your Information

We use your information for purposes including:

• Providing our services
• Responding to inquiries and customer support requests
• Sending service-related communications
• Managing billing and accounts where applicable
• Improving our website and services
• Sending operational notifications, including SMS messages where applicable

We do not use your personal information for unsolicited marketing without your consent.

5. Personally Identifiable Information (PII)

Personally Identifiable Information (PII) refers to information that can identify an individual, such as name, phone number, email address, or billing details.

DoKiGroup does not sell, rent, or share consumers’ Personally Identifiable Information with third parties for marketing or promotional purposes.

6. SMS Communications and Consent

If you choose to communicate with DoKiGroup via SMS or opt in to receive text messages from us:

• Message frequency may vary depending on your interaction with our services
• Standard message and data rates may apply

By opting in to SMS messaging, you consent to receive service-related communications from DoKiGroup.

You may opt out at any time by replying STOP. You may request assistance by replying HELP.

7. SMS Data Protection

No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the communication.

However, we may share your personal data, including your SMS opt-in or consent status, with trusted third parties that assist us in providing messaging services, such as:

• Messaging platform providers
• Telecommunications carriers
• Vendors involved in delivering text messages

These third parties are contractually obligated to protect your information and may only use it for the purpose of providing the messaging service.

8. Data Sharing with Service Providers

We may share personal data with trusted service providers that help us operate our business or website, such as:

• Hosting providers, including OVHcloud
• Payment processors, where applicable
• Customer support platforms
• Messaging platforms
• Telecommunications providers
• Analytics providers such as Google Analytics

These providers only receive the minimum information necessary to perform their services and are required to maintain confidentiality and protect the data they process.

9. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Destruction

While we strive to protect your information, no method of internet transmission or storage can be guaranteed to be 100% secure.

10. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Respond to inquiries submitted through our contact form
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to communications where applicable
• Object to certain processing activities where permitted by law

To exercise any of these rights, please contact us through our contact page: https://dokigroup.com/index.php/contact-us/

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technical updates, or our business practices.

The updated version will always be posted on this page with the revised effective date.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page:

https://dokigroup.com/index.php/contact-us/

1. SMS Messaging Service

By providing your phone number and opting in, you consent to receive SMS text messages from DoKiGroup related to:

• Customer service communications
• Appointment reminders
• Service updates
• Account notifications
• Operational notifications related to services you requested

These messages are strictly service-related communications.

DoKiGroup does not send unsolicited marketing messages without explicit consent.

2. Message Frequency

Message frequency may vary depending on your interactions with DoKiGroup services.

For example, you may receive messages related to:

• Service confirmations
• Appointment reminders
• Support responses
• Service updates

3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

DoKiGroup is not responsible for any charges incurred from your mobile carrier.

4. Opt-In Consent

By submitting your phone number through our website, forms, or other communication channels, you expressly consent to receive SMS messages from DoKiGroup.

Consent is not a condition of purchase.

Your consent confirms that you are the authorized user of the mobile number provided.

5. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving SMS messages, reply STOP.

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

6. Help Instructions

If you need assistance, reply HELP or contact us through our contact page:

https://dokigroup.com/index.php/contact-us/

7. Privacy

Your privacy is important to us. Please review our Privacy Policy for more information about how we collect, use, and protect your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

8. Supported Carriers

SMS services may be supported by major U.S. carriers including but not limited to:

• AT&T
• T-Mobile
• Verizon
• Sprint

Carrier participation may vary and is subject to change. Carriers are not responsible for delayed or undelivered messages.

9. Changes to These Terms

DoKiGroup reserves the right to modify these SMS Terms & Conditions at any time.

Updates will be posted on this page with the revised effective date.

Continued participation in the messaging program constitutes acceptance of those changes.